Application Management

Software solutions, apps and individual customer solutions are often business-critical and should therefore be secure and available at all times. They should also always run smoothly and stable. Increasingly complex IT environments are more maintenance-intensive and more difficult to organize. Just as coordinated application support is often neglected, eventually reducing user acceptance. As a result, individual business units can no longer concentrate on their own portfolio. Join takes on this responsibility and provides all-around application management services. We protect, operate and support your system landscapes and applications.

Every innovative idea, app or application is worth nothing if it is not operated safely and developed continuously. We at Join take care of the complete life cycle of your application. Starting with the service design, through to a secure transition and finally a secure operation.

All-around service for your application

You want to concentrate on innovation developments? And at the same time relieve your IT-department from unnecessary recurring tasks like patch and release management? You want to free up capacity for active business development? Then you need a reliable partner with industry experience and wide-ranging know-how. We provide a secure operation of your products and software solutions.

We take care of your system and tool landscape. Furthermore, we are available to you at all times within the framework of agreed service levels (first, second, third). Together with your IT, we develop a highly secure and high-performance IT architecture. Furthermore we ensure the security of your application along the application lifecycle with our various service modules.

 

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Benefits

Availability

Our dedicated service team ensures that your solution is fail-safe so that you can access it from anywhere, at any time.

Security

Through regular updates and sophisticated patch management, your solution remains state-of-the-art and is securely protected against external attacks.

Individuality

We develop our solutions according to your needs: Standard or complex, on-premise or cloud.

Scalability

Our solutions are super flexible so they can be scaled up or down in no time. Just contact us.

Service Design

In service design, we work out together with you, what exactly the service should look like. Above all, we want it to fit into the existing IT landscape. We discuss the system landscape into which our products and solutions are to be integrated. In doing so, we define the requirements, develop a design and finally implement the solution.

Transition

In transition, the ultimate goal is to ensure a service that runs optimally. Therefore, all desired components must be integrated into your existing system landscape as smoothly as possible so your end customer doesn't even notice the change. Our service team is available to you at all times within the framework of agreed service levels. All your data and content will be migrated smoothly to the new system architecture. Furthermore application support and user support can also be handed over to our service team.

Operation

And since safe operation is also essential, you are welcome to place your application in our hands. We take care of incident, problem and change management, install all necessary patches and releases on a regular basis and ensure maximum security thanks to sophisticated monitoring solutions from Join.

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